Whether you want to improve your existing IT infrastructure, migrate safely and securely to a Cloud-powered modern workplace, or minimise IT downtime – we have a team of world-class industry experts who are dedicated to achieving that.

Our expert team offers the right support tailored to your own business needs, ensuring that your entire IT infrastructure aligns with your business goals. As businesses and systems are continuously changing, we ensure that your platform is regularly updated as well. This is why we tailor services​ to suit you – whether you’re looking to fully outsource your IT, or you are looking for experienced managed IT service providers to work within a co-source capacity alongside your existing teams and suppliers.

Key Features & Benefits

We deliver a comprehensive stack of fully secure Managed IT Services based upon Microsoft Cloud solutions. Combining creativity and technology into a single platform to help fuel innovation and drive your business growth. We begin with a free and comprehensive IT solution assessment. Followed by an IT operational maturity assessment which benchmarks your business’s current and desired state of IT operational maturity using both ITIL and the Microsoft Operations Framework. Your dedicated Service Delivery Manager will provide a clearly defined action plan which helps you to realise your business goals in the form of a comprehensive Service Delivery Plan.

Remote Monitoring

Our Remote Monitoring tools allows us to support you in real-time so we can prevent issues when they are molehills rather than mountains.

Service Desk Support

Our local team based in Belfast are here to assist your organisation, delivering world class excellence, working to strict KPIs and compliance.

End User Compute

From workplace transformations to day-to-day support and management of your End User Compute environments.

Infrastructure Management

Our infrastructure Management team monitor and manage your infrastructure availability, performance and health.

Anti Virus Management

New threat patterns require a different approach. We take protection to the next level with Endpoint Detection and Response.

Software Management

Fine tune your patch management policies to prevent cyber attacks and optimise system performance.

Backup & Recovery

Protect your business’s digital assets and data with our integrated and fully managed backup and recovery services.

Mobile Device Management

We make mobile device management more efficient and help to reduce risk with fast, automated set up and maintenance of your mobile fleet.

IT Consultancy

Providing Consultancy services that work as fully outsourced , or collaboratively co-source alongside your existing resources. We deliver a service that enhances your business.

Asset Management

We provide effective management of your IT Assets, which forms a crucial aspect of your Cybersecurity plan.

Customised, process-driven and expertly delivered.

Managed Services are designed to improve delivery of your IT operations while reducing costs.

For some companies, IT systems managed in-house can become a burden, tying up resources and incurring additional costs. Other companies may lack the in-house resources and expertise to manage the tasks themselves. In either scenario, outsourcing all or some of your IT management will ease the burden on your IT resources allowing greater flexibility for staff to focus on delivering core business services to your customers.

Having a reliable and efficient IT infrastructure is critical to maximising staff productivity, increasing revenues, adhering to legislative requirements, and ultimately delivering profitable goods and services to your clients.

Managing IT infrastructures requires specialist skills, covering a broad range of technical and professional disciplines. We solve this business challenge for both public and private sector organisations by providing flexible, professional, and tailored IT Managed Services – in a nutshell, we run your IT so you can run your business.

All our services are underpinned by our expertise in systems management, monitoring and support. What differentiates us is the way we deliver those services and tailor them to specific customer requirements every time.

We work with you and will evaluate your needs to allow us to become an extension of your team and remove the headache of the day to day management of your IT system. We know how to help create a strategy that will align with your overall arching business goals and enable your workforce by delivering, monitoring and maintaining the applications and workloads they need, where and when they need them.

We make digital transformation a reality.

Transforming IT operations with KBS gives your organisation the power to turn IT into a competitive business advantage. With increased speed and agility, you can optimise IT services, deliver new services and applications faster, and bolster the time employees spend serving customers up to 140% more effectively.

managed it services

IT Transformation

KBS will help you maximise IT value using modernised technology, automated processes, and streamlined IT operations. The goal: Make your systems more agile to help your teams become more productive.

Workforce Transformation

KBS provide innovative ways to collaborate on devices with anytime/anywhere access to applications and data. The goal: Make it easier for your teams to harness the power of data and information to speed decision-making and get results.

Security Transformation

KBS will protect your organisation and its data from cyber threats while embracing new technology without risks. The goal: Free your organisation from this ongoing fear and focus instead on innovations that will drive your business forward.

KBS has grown to become a leading player in the field of IT Services & Solution within Northern Ireland. Our growth reflects our expertise at offering comprehensive Cloud solutions, excellent value for money, and above all else, fantastic service.

Reflecting our customer first ethos of delivering genuinely tailored, user-centric services, our Microsoft Gold Partner and Silver Partner competencies demonstrate our high-level expertise in assisting organisations towards a ‘cloud first’ strategic roadmap by utilising solutions built around Microsoft’s Azure and Office 365 platforms.

We know you have choices for IT managed services. With KBS, you get a team dedicated to working in partnership with you. We work hard to maximise return on your investment. We want you to achieve tangible cost and resource benefits through a relationship with us. We value the trust you place in us to deliver results whilst allowing you to focus on your core business.

Whether you want to make the transition to the cloud, create a strong, reliable IT security foundation, or simply review your current infrastructure, we are here to listen. Shifting to IT managed solutions from KBS provides you with industry-leading IT support and service packages at competitive prices.

Improve Your Operations with Managed IT Solutions

Achieving your financial goals starts with focusing your talent and resources in the right areas, then clearing the way to maximise productivity. The team at KBS Group can help. We specialise in managed IT services for small businesses, meaning we understand the importance of lean operations. You’ll have more time to focus on the core areas of your business and gain peace of mind knowing that IT managed solutions are in place.

The benefits of managed IT services are worth the investment. You’ll have access to expertise across a wide range of IT solutions and have the flexibility to choose the services you need.

  • You’ll have access to expertise across a wide range of IT solutions and have the flexibility to choose the services you need.
  • We are proactive with updates and maintenance issues, which helps improve the dependability of your technology.
  • Less network downtime, faster systems, and fewer failures translate into better business outcomes.
  • With managed IT security services, you can reduce the threat of cybercrimes. If a cyber-attack does occur, disaster recovery plans will get you back on track, smoothly.
  • Costs for IT managed solutions become more predictable, and you are likely to see IT costs drop while operational efficiencies go up.

Since hardware is a significant portion of your budget, selecting the right laptops, desktops, printers, and servers is essential to getting a good return on your investment. We’ll talk with you about your business to uncover answers to the following questions:

  • What features are most important to your workflow?
  • How much hardware speed and performance does your team need to be productive?
  • What amount of digital storage space makes sense for your company?
  • How mobile is your team while working?
  • What are your near-term and long-term growth plans?

Our discussion will help us make recommendations about decisions for your IT hardware configuration such as:

  • the number of laptops vs. personal computers you need
  • the type of processors to target for matching the size and complexity of your workload
  • the role of cloud storage vs. external hard drives and device storage capabilities
  • the tools you need to make it easier for your team to work remotely or print from a mobile phone
  • the level and type of security you need for your IT hardware
  • the importance of investing in scalable solutions with scheduled refreshes to ensure optimal performance

When you partner with KBS group for IT Managed Solutions, running your business becomes easier and far more efficient.

KBS Group earned the highest level of accreditation in the Microsoft Partner program. We are proud to be Gold Microsoft Partners.

Working with a Microsoft partner doesn’t cost you anything. But because we maintain a close working relationship with Microsoft, you’ll benefit from our expertise with their platforms and services.

We provide proven, innovative solutions that give you a competitive advantage. Our strategic partnership with you keeps us focused on bringing value to your business.

No sales nonsense here! With KBS Group, you receive high-quality service, often at a lower cost than an in-house team. We’re committed to understanding your processes, reducing your risk, and improving the agility of your organisation.

For us, a successful relationship with you means we’re more than your vendor for Managed IT Support. We’re a trusted advisor focused on helping you achieve your goals.

Are you ready to start the digital transformation of your business? Contact us today to set up a convenient time to connect. Let’s get started now!

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KBS Group are proud to be Gold Microsoft Partners.

Some of our accreditations & partnerships